Thank you for choosing Nielson Family Dentistry. We realize that you have a choice when it comes to your oral health and we appreciate the trust that you are placing in us. To better help us serve our patients, we offer the following guidelines to ensure a smooth appointment.
If this is your fist appointment with us, we ask that you download and fill out the following forms to help streamline the check-in process. If for some reason you cannot download the forms, you may call us at (913) 829-8700 and we will gladly mail the forms to you.
Please arrive 15 minutes prior to your scheduled appointment time. This will allow us to comfortably sign you in and cover any new paperwork that may be required, as well as verify your insurance information.
In the event that you cannot make it to your scheduled appointment, we ask that you provide us with 24 hours notice. We understand that sometimes “life happens.” If you cannot provide 24 hours notice, we ask that notify us of your cancellation at the earliest possible time.
We also understand that sometimes you may not be able to make it to your scheduled appointment on time. In the interest of fairness to our other patients as well as to help us keep on schedule, we cannot honor appointments if you attempt to check-in more than 15 minutes late.
There are times when it becomes necessary for the doctors to spend more time with a patient than scheduled. This can be the result of “working in” and emergency patient, or due to the unpredictable nature of certain dental procedures. In an attempt to provide complete care, the doctors may “run behind” on your appointment. Our staff makes every possible effort to keep you informed when this happens. We ask for your patience in this situation. After all, you want the doctor to take the necessary time when you are sitting in the chair.
We believe that you should be an active participant in your health care plan. If at any time you have a question or a concern, our highly trained staff would be glad to assist you.
Once again, we thank you for choosing Nielson Family Dentistry and we look forward to getting to know you.